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Integrated Ecommerce Solutions

Deliver true omnichannel shopping and service experiences through a single cloud platform

NetSuite Ecommerce SuiteCommerce
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NetSuite’s SuiteCommerce platform was built with the idea that your commerce systems are no longer standalone channels. SuiteCommerce unifies POS and ecommerce with your core operational business systems—inventory and order management, CRM, merchandising, marketing and financials.

NetSuite’s single, unified commerce platform helps provide relevant and engaging experiences, sell more products, efficiently and accurately fulfill orders, and drive customer satisfaction across multiple channels and touchpoints

Gain unprecedented visibility across your business by bringing fragmented sources of data into a single repository. Manage your business with key metrics and make timely, fact-based decisions with dashboard analytics ranging from inventory and sales reports, to suppliers, customers and marketing campaign ROI. Because SuiteCommerce is unified with the systems you use to run your business— order management, inventory, marketing, customer support and financials— you are able to adapt more quickly to changes in your business and serve your customers better.

B2C Ecommerce

B2B Ecommerce

Point of Sale

Integrated Product Contenet Management

B2C ECOMMERCE


The explosion of Internet-enabled devices means your products are never more than a click away from shoppers, wherever they are. Consumers expect an optimized experience from any digital touchpoint at any time. SuiteCommerce allows you to create a great online shopping experience and deliver it across any site, any device and any geographic location without any limitations.


Drive Business Growth
Grow your online community, cultivate brand evangelists and improve SEO with ratings and reviews.

Engaging Shopping Experiences
Provide uniquely branded, highly personalized and engaging shopping experiences that will drive conversion and grow your business with capabilities such as dynamic product imaging, zooms, alternate images, quick views, product comparisons and more.

Deliver Better Business Management
Increase user engagement by allowing shoppers to share on popular social networks.

Align the Organization
Show real-time inventory data on your site, including how many products are available online or in a particular store.


Integrated, closed-loop marketing
Run multiple types of marketing campaigns — email, paid search or direct mail — and automatically track their lifetime revenue and profitability.

Cart Abandonment
Know who abandoned a shopping cart and its contents, then follow up with an email with a coupon for the items abandoned.

Coupons and promotions
Improve traffic with flexible coupon and promotion management tools.

Automated upsell and cross-sell
Display upsell and cross-sell recommendations based on what other customers have purchased, helping increase sales and order size.

B2B ECOMMERCE


SuiteCommerce gives B2B businesses the robust capabilities expected of an enterprise-class B2B ecommerce platform, including the ability to provide the same easy and information-rich shopping experience as a B2C website. With SuiteCommerce, ecommerce is seamlessly integrated with your back-end operational systems, including order management, ERP and CRM. Support web stores, in-house sales, distributors, manufacturers, brick-and-mortar stores and channel partners all from a single platform. NetSuite’s B2B ecommerce solution will enable your company to go after new revenue opportunities, attract and service new customers and transform a slow-growth offline business into a high-growth multichannel enterprise.


Drive Business Growth
Grow your online community and strengthen vendor relationships by connecting your product catalogs directly to your customers’ e-procurement system with punch-out capabilities (via third-party connectors).

Engaging Shopping Experiences
Provide uniquely branded, highly personalized and engaging shopping experiences that will drive conversion and grow your business with capabilities such as dynamic product imaging, zooms, alternate images, quick views, product comparisons and more.

Deliver Better Business Management
Connect your product catalogs directly to your customers’ e-procurement system with punch-out capabilities (via third-party connectors).

Align the Organization
Show real-time inventory data on your site, including how many products are available online or in a particular store.


Optimized Buying & Selling
Provide the tools needed for buying efficiency, including routine, repeat and bulk ordering capabilities. Marry the supply side with the buy side through integration with vendors, distributors, and manufacturing entities, all within the same system. Online orders automatically convert to invoices with workflow management of approval, fulfillment and billing.

Password-Protected Content
Create customer-specific catalogs or password protect all or a portion of the site to restrict access to authorized customers and partners.

Coupons and promotions
Improve traffic with flexible coupon and promotion management tools.

Automated upsell and cross-sell
Display upsell and cross-sell recommendations based on what other customers have purchased, helping increase sales and order size.

Point of Sale Capabilities


Today’s consumers move fluidly across shopping channels, from in-store to online over a laptop, mobile phone or tablet. And, they want a consistent and relevant brand experience regardless of the channel. Yet, the vast majority of transactions still take place in person, making the Point of Sale (POS) a vital piece of the customer experience. As part of NetSuite’s customer-centric commerce platform, our in-store retail POS software makes it possible for retailers to deliver a high-quality, highly personalized omnichannel shopping experience.


Increase Customer Satisfaction
Deliver personalized service with a 360-degree customer view.

Empower Your Workforce
Increase productivity with an easy-to-use POS system and intuitive touch-screen interface.

Deliver Better Business Management
Reduce fraud with multiple levels of security for associates and managers.

Align the Organization
Show real-time inventory data on your site, including how many products are available online or in a particular store.


Seamless Cross-Channel Functionality
Working together, NetSuite’s modern retail POS and ecommerce platform enables you to bridge the gap across channels to fully service and satisfy your customers. Suddenly, you’ll be able to offer convenient cross-channel processes designed to build customer loyalty.

Enhanced Customer Experience
NetSuite’s retail POS software helps your associates streamline and accelerate transactions and deliver timely personalized customer service. With a comprehensive transaction set and extensive search capabilities,

Extend Sales & Service with Mobile POS
Sales associates can use mobile devices to review customer information, perform item lookups while on the sales floor, determine quantity on hand and even locate out-of-stock items to “save the sale.” It’s the ultimate convenience for conducting sales transactions with secure payments.

Automated upsell and cross-sell
Display upsell and cross-sell recommendations based on what other customers have purchased, helping increase sales and order size.

PRODUCT CONTENT MANAGEMENT


Consolidate and centrally manage both structured and unstructured product data and attributes across all sales channels from a single source of truth. NetSuite integrates product data across all systems and processes – rather than just collecting product information from siloed product information management (PIM) or product content management (PCM) systems. By leveraging product data in a uniform manner across all channels, you can quickly and easily enhance customer experiences while increasing the agility and efficiency of your business operations.


Drive Business Growth
Deliver consistent, branded product data across all channels from a single source.

Strengthen Vendor Relationships
Enable vendor and supplier management of product data to efficiently maintain up-to-date inventory, pricing, product content and offers.

Deliver Better Business Management
Support partner, affiliate, syndication and dealer/reseller portals and applications in a single system protected by secure role-based access control.

Align the Organization
Deliver consistent, branded product data across all channels from a single source.


Optimized Buying & Selling
Provide the tools needed for buying efficiency, including routine, repeat and bulk ordering capabilities. Marry the supply side with the buy side through integration with vendors, distributors, and manufacturing entities, all within the same system. Online orders automatically convert to invoices with workflow management of approval, fulfillment and billing.

Password-Protected Content
Create customer-specific catalogs or password protect all or a portion of the site to restrict access to authorized customers and partners.

Coupons and promotions
Improve traffic with flexible coupon and promotion management tools.

Automated upsell and cross-sell
Display upsell and cross-sell recommendations based on what other customers have purchased, helping increase sales and order size.

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your Netsuite and/or business needs.
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